Privacy Policy
Last updated: June 8, 2026
Vizix is a visual creation app. We built it to be private by default: your creations live on your device, we don't ask for your name or contacts, and we never sell your data. This page explains, in plain language, exactly what is and isn't collected.
The short version
- Your creations stay on your device. Effects you render and save never leave your phone unless you choose to share or export them yourself.
- No account, no sign-in. Vizix doesn't ask for your name, email, phone number, or contacts.
- We use standard diagnostics (crash reports and anonymous usage metrics) to keep the app stable and improve it.
- We never sell your data and we don't use it for third-party advertising.
What we collect
Vizix is designed to work without a user account. The limited data below is what may be collected automatically while you use the app.
Diagnostics & usage analytics
To keep Vizix stable and understand which features are used, Vizix uses Google Firebase (Analytics and Crashlytics) on both iOS and Android. This may include:
- Crash and performance logs — stack traces, device model, OS version, and app version when something goes wrong, so we can fix it.
- Anonymous usage events — aggregate, non-identifying signals such as app opens, session counts, and which screens or effects are used.
- Device & app identifiers — a Firebase-assigned instance identifier and general device info used to group these diagnostics. This is not tied to your real-world identity.
This information is statistical and is not used to identify you personally.
Notification token (only if you opt in)
If you allow notifications, your device generates a push token (via Apple Push Notification service / Google Firebase Cloud Messaging) so we can send you product updates and offers. When that happens, the app sends to our server only: the push token, your platform (iOS or Android), your app language, and the app version. No personal information is attached. If you don't grant notification permission, no token is sent.
What we never collect
- Your name, email address, phone number, or postal address.
- Your contacts, calendar, location, photos library, or microphone. Vizix has no audio features of any kind and never listens to your microphone.
- The content of the visuals you create — these are generated and stored locally on your device.
- Any data used for cross-app tracking or sold to data brokers.
How the data is used
We use the limited data described above only to:
- Diagnose crashes and fix bugs.
- Understand, in aggregate, how the app is used so we can improve it.
- Deliver the notifications you've asked to receive.
- Process and restore your purchases through the app stores.
Service providers
We rely on a small set of trusted providers, each governed by their own privacy policy:
- Google Firebase (Analytics, Crashlytics, Cloud Messaging) — diagnostics and notification delivery. See the Firebase Privacy & Security documentation.
- Apple App Store / Google Play — app distribution and in-app purchases. Payment details are handled entirely by the store; Vizix never sees your card information.
Purchases
Vizix offers optional one-time purchases (effect packs). All transactions are processed by Apple or Google through their respective billing systems. We receive confirmation that a purchase was made so we can unlock content, but we do not collect or store your payment information. Your purchases are tied to your store account, not to any Vizix account, and can be restored on your devices.
Notifications
Notifications are entirely optional. You're asked for permission once, and you can change your choice at any time in your device settings. If you decline or later turn notifications off, no push token is collected and you simply won't receive update messages.
Data retention & deletion
Diagnostic and analytics data is retained only as long as needed for the purposes above and is then deleted or anonymized in line with our providers' standard retention periods. Your notification token is removed from our records when it becomes invalid (for example, if you uninstall the app or disable notifications).
Because Vizix has no account system, your creations and settings live on your device. Uninstalling the app removes all locally stored content. To request deletion of any diagnostic data associated with your device, contact us at the address below.
Children
Vizix is not directed to children under 13 (or the equivalent minimum age in your country), and we do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us and we will delete it.
Changes to this policy
We may update this policy as the app evolves. When we do, we'll revise the "Last updated" date at the top of this page. Significant changes will be highlighted in the app or on this site.
Contact
Questions about your privacy or this policy? Reach us at [email protected] and we'll be happy to help.
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